Frequently Asked Questions

We value our customers at Krista Custom Creations and want to make your shopping experience as smooth as possible.

Below are answers to some commonly asked questions

Processing & Shipping

What is your turnaround time?

Orders are typically shipped within 1–2 business days

How long will shipping take?

Once your order is shipped, delivery times depend on USPS or UPS. While I can’t control delays caused by weather or other factors, I
can ensure prompt shipment from my end. USPS estimates First Class delivery at 3–5 business days and Priority shipping at 2–3 business days
to most U.S. addresses.

Do you ship internationally?

Not at this time.

Personalization

Can I customize my order?

Yes! Most items allow you to choose the design, background, font, color, and other personalization details when placing your order.

Returns & Exchanges

What is your return policy?

Since all products are custom-made, they are not eligible for return or exchange. Please double-check your spelling and customization
details before placing your order.

What if my order is incorrect, damaged, or lost?

If we make a mistake with your order or if it’s damaged or lost during shipping, we’ll provide a replacement free of charge. Please
contact us immediately if there’s an issue so we can resolve it promptly.

Sales, Reviews, and Staying Connected

How can I know when you're having a sale?

Follow us on Facebook and Instagram or subscribe to our newsletter for updates. Newsletter subscribers get exclusive access to sales
and new product announcements at least 24 hours before social media updates.

How do I stay updated on Krista Custom Creations?

Stay connected by following us on Facebook and Instagram for news about sales, coupons, and new products.

How can I leave a product review?

We strive for customer satisfaction, and your feedback means the world to us. If you’re happy with your purchase, we’d greatly
appreciate a Five Star Review!

Thank you for supporting Krista Custom Creations! If you have additional questions, feel free to reach out anytime.